![]() The sequence is: copy, paste, wait, paste again. The details are in parts 7 and 8 of this comment. These are not specific instructions just an overview. ☞ Paste the results, which will have been copied automatically, back into a reply on this page. ☞ Paste into the window of another application. ☞ Copy the text of a particular web page (not this one) to the Clipboard. Here's a general summary of what you need to do, if you choose to proceed: Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Then I would not be here now and you would not be reading this message. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. But variations of it have been posted on this website many times over a period of years. ![]() You may not be able to understand the script yourself. Unlike an application that you download and click to run, it's transparent, so anyone who understands the code can verify what it does. In this case, however, there are ways for you to decide whether the program is safe without having to trust me. In general, no, it's not safe and I don't encourage it. You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else. That report goes nowhere unless you choose to share it. All it does is to generate a human-readable report on the state of the computer. It doesn't send or receive any data on the network. Below are instructions to run a UNIX shell script, a type of program. There are ways to back up a computer that isn't fully functional. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not. The backup is necessary on general principle, not because of anything in the test procedure. If you don't already have a current backup, please back up all data before doing anything else. You do harder tasks with the computer all the time.Ģ. The process is much less complicated than the description. It will do no harm, but it won't do much good either.ĭon't be put off by the complexity of these instructions. ![]() I don't recommend running it on older versions of OS X. The test works on OS X 10.8 ("Mountain Lion") and later. But with the aid of the test results, the solution may take a few minutes, instead of hours or days. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. One thing to note, per your instruction: " If the problem isn't solved, put back the files you moved, overwriting the ones that will have been created in their place." - When I moved the 2 files back to the Preferences folder, no files had been created in their place, they simply moved and did not have anything to overwrite.Īnother thing I noticed, every time I click the Shortcuts tab I get the following 2 messages in the console (these messages do not appear when I click the Keyboard, Text, or the Input Sources tabs).Ģ/24/16 7:54:34.489 PM System Preferences: *** -: nil argumentĢ/24/16 7:54:34.492 PM System Preferences: (Ġ CoreFoundation 0x00007fff9e95fae2 _exceptionPreprocess + 178ġ libobjc.A.dylib 0x00007fff8b5a573c objc_exception_throw + 48Ģ CoreFoundation 0x00007fff9e95f98d + + 205ģ Foundation 0x00007fff97c3a487 - + 96Ĥ AppKit 0x00007fff944e4552 - + 223ĥ AppKit 0x00007fff944e439f - + 58Ħ AppKit 0x00007fff94bac462 _NSCopySortedServiceEntries_block_invoke + 86ħ libsystem_c.dylib 0x00007fff91f9efce _qsort + 976Ĩ AppKit 0x00007fff94bac2a3 _NSCopySortedServiceEntries + 300ĩ Keyboard 0x00000001144b8f90 addToExcludeSyncKeys + 17073ġ0 Keyboard 0x00000001144b6da8 addToExcludeSyncKeys + 8393ġ1 Keyboard 0x00000001144b5c30 addToExcludeSyncKeys + 3921ġ2 AppKit 0x00007fff94483c9d - + 403ġ3 AppKit 0x00007fff9461d891 - + 146ġ4 AppKit 0x00007fff94aa7d1d - + 6322ġ5 AppKit 0x00007fff94aa8fad - + 212ġ6 AppKit 0x00007fff94401735 - + 517ġ7 System Preferences 0x000000010d514660 System Preferences + 30304ġ8 AppKit 0x00007fff943fde49 - + 2540ġ9 System Preferences 0x000000010d513d0e System Preferences + 27918Ģ0 AppKit 0x00007fff9433103a - + 796Ģ1 AppKit 0x00007fff942b3520 NSApplicationMain + 1176Ģ2 libdyld.dylib 0x00007fff9c9575ad start + 1ġ. Followed your instructions to the t - it temporarily turned the Shortcuts tab white, but then I would try to click the tab and it turned gray and never displayed the contents of the tab.Īfter clicking on the shortcuts tab, I was still able to click the other tabs ( Keyboard, Text, Input Sources) and their content displayed just fine.
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